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How to Apply
 

The Nonimmigrant Visa Application Process

General Information

ALL applicants for a nonimmigrant visa to the United States must fill out an application, called a DS-160. Answer all questions honestly and completely. You are responsible for all of the information on your application, even if someone else filled it out for you.

You must complete the DS-160 and submit it electronically at least twenty four hours prior to your interview. If you submit the form after that, it is very likely that we will not be able to interview you then, and you will have to reschedule your appointment.

J1 visa applicants who are exempt from paying the MRV and SEVIS fees should follow the instructions at Student and Exchange Visas.

If this is an emergency application, please contact the Call Center for instructions (see below for contact information).

When you make an appointment, you will be directed to print out the confirmation page. This page contains a barcode in two places, and makes it possible for us to process your interview. YOU MUST PRINT THIS PAGE OUT AND BRING IT WITH YOU TO THE CONSULATE. If you do not have your confirmation page with you, you will be instructed to go elsewhere and print it out. We cannot print this page for you.

Diplomats and government officials traveling on official business do not need to pay a fee or have a personal interview, but must still fill out and submit the DS-160.   Members of certain groups (generally of 10 or more individuals) travelling together, and treaty investor (E2) visa applicants may, by pre-arrangement, contact the Consulate directly at nivcasablanca@state.gov to arrange their interviews, after filling out the DS-160 and paying the fee.

Visa approval is never guaranteed. And while post-processing of an approved visa normally takes one week, there may be unexpected delays in processing, printing and delivery for reasons beyond our control. The Consulate strongly recommends that you do not purchase non-refundable tickets until you actually have the visa in your possession. Consulate General Casablanca and the Department of State will not be responsible for any damage caused by a delay or a denial of a visa. 

How to Apply, Pay the Fee, and Schedule an Appointment

Visit the website www.ustraveldocs.com and select MOROCCO. You will be guided through the process of filling out the application form (DS-160) online, paying the fee, and scheduling an appointment at the Consulate. These are the basic steps:

  • Fill out the DS-160 application online.
  • Select an ARAMEX office where you will go to pick up your passport and visa, and also to deliver any documents that may requested at the interview.
  • Print a personalized payment slip and take it to one of the listed branches of BMCI, where you will pay the fee. The visa interview fee can only be paid in Morocco.
  • After 11 AM the next business day, return to www.ustraveldocs.com and schedule an appointment.
  • Print the CEAC Confirmation Page and bring it with you to the appointment.
  • F, M, and J applicants: You should pay the SEVIS fee at least one week before your scheduled appointment. Otherwise there may be a delay in processing your application.

For more information, for emergency or expedited appointments, or for assistance with any problems or questions, contact the Call Center:

In Morocco: 0892-09-9999
From the US: 1-703-520-2245
Email: support-morocco@ustraveldocs.com
Website:
www.ustraveldocs.com

Call Center hours are Monday through Sunday, 7:00 am to 7:00 pm, except on US and Moroccan holidays.

On the Day of the Appointment

Come to Consulate Casablanca on the day of the appointment; plan to arrive no more than 30 minutes before your appointment, and do not arrive after 10:30 AM unless otherwise instructed. Applicants under 18 must be accompanied by a parent or legal guardian.  Applicants under 14 do not have to appear in person unless applying for a student visa. No other persons besides the applicants are permitted to enter the Consulate or the waiting room, unless instructed to do so by a consular officer.

Be sure to bring with you:

  • Your current passport;
  • A printout of the CEAC confirmation page;
  • Your previous passport, particularly if it contains a previous visa to the United States;
  • Any documents required for your visa class (see the links to pages on the left);
  • A printout of your appointment confirmation;
  • A recent photo of yourself, 5cm/5cm (see requirements);
  • The visa application fee receipt;
  • Any other documentation you think may be useful to demonstrate that you qualify for the class of visa you are seeking.

When you arrive at the Consulate, you will be directed to the Consular Greeter.  The Greeter will verify your appointment and perform a quick check of your documents.  The Greeter will then direct you to the Consular Windows at the front of the Consulate.

When you come to the window at the front of the Consulate, hand in your current passport, the fee receipt, and the appointment notice; the staff member may also ask you for some other documents.  You will then be directed to a waiting line to pass through security.

Once inside the Consular Waiting Room, a consular officer or staff member will call you by name to come to a window in order to take your fingerprints. After your fingerprints are taken, you will be asked to return to your seat in the waiting room. (Applicants under 14 and over 79 are exempt from fingerprinting.)

A consular officer will then call you to a window for the interview. Interviews are conducted in English, French, and Arabic (including Darija), and also Tashelhit and Tarifit. Visa applicants will be called in the order in which they arrived at the Consulate,. You must answer all questions fully and honestly.  Should you intentionally provide false information during the interview, your application will be refused.  Please see the below fraud alert. 

********* FRAUD ALERT *********

Attempting to deceive a consular officer in order to obtain a visa is a serious offense and may result in your being banned from traveling to the United States. Offering a forged, fraudulent or altered document in support of a visa application is a crime under Moroccan law and may result in your being arrested by the Moroccan authorities in addition to being placed under a lifetime ban.

At the end of the interview, the consular officer will inform you if your application has been approved or denied; if denied, the officer will hand you a letter of explanation in your language. Decisions of the consular officers are final and are not subject to appeal.

On occasion, the consular officer may determine that more information or documentation is needed, and will hand you a letter explaining what you need to provide, along with your passport. You need to give this information, along with the passport and the letter, to the selected ARAMEX office.

If your application requires further administrative processing, you will be contacted when this processing is completed, which can take anywhere from a few days to several months.

Picking Up Your Visa

If your visa is approved, it normally takes one week for the passport and visa to be processed and sent to the ARAMEX office which you designated for pickup. However, unexpected events can cause a delay in the processing of your visa. For this reason, the Consulate strongly recommends that you do not make any final plans such as purchasing tickets until you actually have the visa in your possession.

ARAMEX offices are located in:
CASABLANCA:                      193, Bd de la Resistance
RABAT:                                  39, Rue Oukaimden, Agdat

It takes a week to get my passport back with the new visa. What if I need my passport before then?

Tell the consular officer at the start of the interview that you need your passport back now. If the visa is approved, the officer will give you back your passport along with a letter of explanation, and will suspend visa processing. When you return to Morocco, bring your passport and the letter to your chosen ARAMEX office, which will send it to the Consulate. Visa processing must be completed within one year from the date of the interview.

My passport is about to expire. Is that OK?

Your passport must be valid for at least six months beyond the date that you enter the United States. If it is not, you need to get a new passport before your appointment.

How does payment work?

You must use the www.ustraveldocs.com site to access your online account in order to print a payment slip. You can take the payment slip to any branch of BMCI bank branch to pay the corresponding visa fee.

What if I do not have online access?

The application process requires all applicants to complete the visa application form (DS-160) online.  

Is this website secure?

Yes. Your personal information and transactions on this website are secured with a Web server certificate through Secure Sockets Layer (SSL) encryption.

Can I access the Website more than once using the same login information?

Login information will allow you to access the Website and schedule/reschedule if needed. You can only reschedule twice, and must do so prior to the reschedule/cancel deadline contained in the confirmation email.

The confirmation e-mail I received has strange characters. Why?

With certain e-mail clients, for example Hotmail and Yahoo, the e-mail formatting may not appear as intended. Your information has been stored correctly and the strange characters do not indicate any errors in your data.

Why are the internet pages loading so slowly?

Your personal information and transactions on this website are secured with a Web server certificate through Secure Sockets Layer (SSL) encryption. SSL secured sites are generally slower than similar sites without encryption.

I could not find an available appointment in time for the intended trip. What can I do?

Log in again and if you have not yet scheduled an appointment, please look at the calendar again. Availability can often change, due to other applicants having canceled their appointments. If you now wish to change a previously booked appointment, you must cancel their current appointment to view the calendar.

What if I have an emergency and have to travel to the US right away?

If you think you have an emergency need to travel, you must still file the DS-160 and pay the application fee, then follow the online system instructions to request emergency expedited processing of your application. DO NOT CONTACT THE CONSULATE. You must include any documents you think will support your request. A consular officer will review your request and decide whether an emergency appointment is appropriate. Decisions of the Consulate are final.

What happens I lose a passport and obtain another one before the scheduled appointment date?

You can attend the scheduled appointment and present the new passport. If you are not able to obtain a new passport before the scheduled appointment date, you must cancel or reschedule the appointment. No one can appear for a visa interview without a valid passport. Please bring a copy of a police report if the passport was stolen.

How do I reschedule or cancel an appointment?

After you schedule an appointment, the confirmation screen and confirmation email will show a date and time by which any changes to the appointment (reschedule or cancellation) must be made. To reschedule or cancel the appointment, you have to log in to the system using the passport number, date of birth and nationality prior to that date/time. Once you have logged in, you may select cancel or reschedule from the options on the Applicant Summary page.

How many times can I change the appointment date?

You can change the appointment date twice. A rescheduling of an appointment must be done prior to reschedule/cancel deadline in the confirmation email.

How do I add a family member to an already scheduled appointment?

If you want to add a family member(s) after you have scheduled an appointment, you will need to cancel your appointment first. There is no guarantee that you will be able to reschedule for the same date and time as originally scheduled.

What happens if I cannot attend the interview on the appointment date? Can I give the appointment to someone else to attend instead?

The appointment is non-transferable. You should reschedule or cancel appointments as soon you are aware of a problem. Only the person(s) scheduled will be allowed to enter and attend the appointment.