U.S. Citizen Services
The U.S. Consulate General in Casablanca, Morocco, provides routine consular services by appointment to all U.S. citizens visiting or resident in Morocco.
(Note: This appointment service is for American Citizen Services functions only. The American Citizen Services section cannot reply to queries or complaints regarding non-immigrant visa refusals or problems with immigration visa services. U.S. citizens must write firstname.lastname@example.org, or email@example.com for help in these areas. U.S. citizens who make appointments to discuss visa cases under the pretext of applying for U.S. Citizen Services will not be attended).
U.S. citizens who wish to apply for long-term or permanent residence in Morocco should thoroughly research Moroccan residency requirements and have all the required documentation before coming to Morocco. The U.S. Consulate in Casablanca cannot assist U.S. citizens with fingerprinting, obtaining FBI background checks, copies of birth certificates, or police records.
Telephone inquiries and emergency services are from 8:00 AM to 5:00 PM Monday through Friday at (212) 522-26-71-51. For after-hour emergencies, please call (212) 661-13-19-39. Our fax number is (212) 522-29-77-01.
If you have a question regarding an immigrant or nonimmigrant visa case, please send an email to firstname.lastname@example.org or email@example.com. American Citizen Services hours and the American Citizen Services direct phone line are for non-visa matters and our office is unable to answer questions regarding visas. While emails are preferred, you may also call the immigrant visa section or the nonimmigrant visa section at 212-522-26-45-50 on Tuesdays and Thursdays between 2 and 4 pm. (Ramadan Hours are Tuesdays and Thursdays from 12 to 1pm)
American Citizen Services
Phone: (212) 522-26-71-51
Fax: (212) 522-29-77-01
Emergency Contact After-Hours
Living in Morocco, or traveling around the globe − American citizens may enroll in the State Department’s Smart Traveler Enrollment Program (STEP) to receive travel updates, assistance in emergency situations, and routine embassy information.